1) Detailed here is a large selection of our current stock list but please bear in mind that new vehicles are being added daily. We do our very upmost to ensure that the stock list is constantly up to date but due to the nature of the industry, there may be occasions when the removal of sold vehicles may overlap with lists being updated. Additionally, prices, specifications, colours, number of owners and mileages may differ slightly from actual cars in stock. Please ensure you clarify these details on inspection of each vehicle.
2) Vehicles viewed on our website :-
Whilst every effort is made to ensure the accuracy of colours, specifications, owners, mileage, and any other such descriptions, errors may occur so please confirm these details on inspection of each vehicle. If in any doubt please request such details to be stated in writing and we will be please to do this.
3) Vehicles of ours viewed on other websites :-
Many websites these days use "Pre Filled" item information, this information is from various data bases supplied to them by third parties (not us), a description is usually gained by initialy supplying a registration, which in turns supplies generic data in relation to such things as specification. Because this data is by its nature "Generic", differences can occur between a description and the actual vehicle on offer. For example an "SE" specification for a vehicle may in most cases have "a cruise control" fitted, some "SE" specification cars may not have this fitted. Because of this errors may occur so please confirm these details on inspection of each vehicle. If in any doubt please request such details to be stated in writing and we will be please to do this.
4) Pre sale information including vehicle files :-
As mentioned above, to ensure customers get exactly what they expect we create a " Vehicle File " for any vehicle offered for sale, they are available freely for inspection by customers, so items like HPi confirmation, V5 registration document details (ie number of owners), MOT history, and mileage history, proof of mileage investigation, etc can be inspected to assist an informed decision prior purchase.
Vehicle files will include the following:-
Copy of the V5 registration (if the car has been UK registered) document showing previous and previous previous keepers, this will afford any customer the opportunity to take details and research the potential purchase, in particular they can see vehicle data which will include such things as engine size, taxation band, previous keepers details (should a customer wish to contact them which they will be welcome to do so), and see important data such as the number of owners, and date of manufacture and registration.
Details of Hpi and or Experian checks carried out
Copies of VOSA mot history, showing previous MOT history including MOT test station details, and mileage information
Copies of letter(s) to and from previous keeper(s) of vehicles checking history
We strongly advise customers to take advantage of this vehicle file facility.
5) Standard Vehicle deposits :-
Our standard deposit varies dependant on the agreed sale price of the vehicle.
Deposits - For vehicles under £5000, this is £500, for vehicles over £5000 it is 20% of the agreed sale price.
Unless otherwise specified in writing prior placing a deposit, the deposit you are placing is not to “hold a vehicle” as this is not something we do, but as part payment of the vehicle in question. Here at Specialist Cars we have a company policy that should you not proceed with this purchase we will not keep this deposit, but in some cases an amount equal to the costs which we have incurred will be forfeited from it, in this case this said amount will be quantified and you will be informed of this amount in writing, at the same time the balance of the deposit you have paid will be returned.
It is our company policy to do this within 14 days from the date we are notified you no longer wish to proceed with the purchase of the vehicle.
Please note in the case of a card transaction, please allow up to 5 working days for this to process through our card merchant service providers, card deposit refunds do not show immediately after a refund has been done.
Deposits for imported vehicles are different to the above.
For vehicles we have bought for stock from oversea`s countries that are been imported and still in transit, or UK vehicles again in transit, which in both cases have not been viewed, our standard deposit 25% of the confirmed sale price.
(*** IMPORTANT *** in the case of imported vehicles bought for stock and in transit that have not been specifically ordered, re-registered and/or modified at the request of a customer on arrival to the UK, any deposit is fully refundable if on viewing the vehicle you decide not to proceed with the purchase)
Again it is our company policy to do this within 14 days from the date we are notified you no longer wish to proceed with the purchase of the vehicle.
Please note in the case of a card transaction, please allow up to 5 working days for this to process through our card merchant service providers, card deposit refunds do not show immediately after a refund has been done.
6) Storage –
Standard storage charges for vehicles are charged at £1.99 + VAT per calendar day (£13.93 + vat per week).
For sales vehicle`s which have been purchased the 1st 93 days (to cover 3 full calendar months) from the point of the agreement to purchase the vehicle unless otherwise stated are free of charge, there after standard storage charges will be applied at the normal daily rate. All storage charges must be discharged in full before a vehicle can be released.
7) Return of vehicles under Distance Selling Regulations :-
Should you wish to return a vehicle under the Distance Selling Regulations 2000, this is ok (it is your right to do so), and can be done up to 14 days after you take delivery of the vehicle. Notice must be made in writing, the vehicle should then be returned to our address detailed in your paperwork, or if this can not be done, made available for collection. Should we collect the vehicle the cost will normally be charged at our standard rate of £1.79 per mile, please note in some cases where delivery has been subsidised when purchased this cost will differ in price and may cost considerably more then the initial amount charged for delivery.
Vehicles MUST be returned in the same condition as they were when purchased, without any modifications (for example aftermarket accessories fitted/modification to electrical wiring/bodywork/paintwork, or additional customisation), vehicles must be complete with all correct paperwork and relevant history as supplied and such items as spare keys, etc
8) Complaints procedure :-
If you have a complaint of any nature we want to hear from you as soon as possible so we can attempt to resolve this to your satisfaction.
Complaints are dated and timed, and entered onto a system, under this system we set a time frame of 14 days for complaints to be resolved unless under exceptional circumstance a delay may occurs, (ie rare hard to find parts been sourced).
If after 14 days your complaint is still not resolved it will be referred to the Director for final resolution.
9) Limitation of Liability :-
Nothing in these Terms and Conditions affects or excludes your statutory rights as a consumer or any other rights which may not be excluded or by law. Otherwise all terms implied by law are excluded to the fullest extent permitted.
Customer Reviews
Good afternoon Kristian, and team The car has been a pleasure to drive with no issues since I’ve had it. I have changed the seats door cards and sun... Read More
Mr Mike Potts
Kristian the owner of Specialist Cars is extremely affable, knowledgable and genuinely wants to pair his customer with the correct vehicle. After givi... Read More
Mark P
Great place to go if your in the market for an older classic land rover or range rover, they source thier cars from japan so super condition to start,... Read More
Lou B
Had a number of Renault 5 GT Turbos in my youth, wanted another so called this outfit as they had two LHD ones a line manager at work had showed me on... Read More
Naomi Barnes
very good company to deal with next time im in the market ill look up here 1st. thank you for a hastle free transaction.... Read More
neil hudson
Excellent service, lots of superb Japanese imported cars in excellent condition, definitely the place to visit! Love the dog too 😊... Read More
Amanda Williams
Been dealing with these guys for 14 years, a Classic Porsche 911, a Mercedes ml, and my latest a BMW 3 series and they are still the best, they also h... Read More
Paul Beacroft
Excellent selection of cars. Car as I hoped. Friendly and knowledgable in sales. Good communication throughout. Would not hesitate to recommend. Thank... Read More
Lacey Stacey
Excellent dealership. Bought 2 cars from then now. Would not go to main dealer again. The best treatment. Thank you very much. Highly recommended.... Read More
Marion Tighe
Communicated over several months with Kristian re our search for a very particular Mercedes W124 & had a great, enthusiast, informative experience on... Read More
Birdie
I purchased a Mercedes1998 C180 back in September 2019 Kristian gave me a detailed description of the car over the telephone. I am really enjoying the... Read More
Steffan K
Kristian doesn't fit the typical car dealer persona and that's exactly what you want when living in London and buying a car online. The knowledge of t... Read More
Anthony C
Just want to say a big thank you to the very nice people at this garage. I have lost interest in modem cars of late and always missed my old Mercedes... Read More
Nico
Kristian is a very nice chap who is knowledgeable pleasant and helpful in fact he remind,s me of me!. Highly recommended and thank you.... Read More
Mark Bradshaw
As a supplier to Fuel Specialist Cars I have always found the company and all its employees pleasant and professional to deal with. Their passion and... Read More